Effective Date: 19/12/2024

Welcome to Pain Point Copy. These Terms of Service govern your use of our website at https://painpointcopy.com and our copywriting and related services. By accessing or using our website or services, you agree to these terms. If you do not agree, please refrain from using our site or services.

Use of the Website

You agree to use the website in accordance with these Terms and applicable laws. By using the website, you agree not to:

• Post spam, solicitations, or content that violates the rights of others.
• Engage in any activity that could disrupt or damage the website’s functionality.

Pain Point Copy reserves the right to remove user-submitted content that violates these guidelines.

Intellectual Property

The content on this website, including text, graphics, and logos, is owned by Pain Point Copy unless otherwise specified. You may not reproduce, distribute, or use the content for commercial purposes without our prior written permission.

If you provide content (e.g., files or images) for project purposes, you retain ownership of that content. However, you grant Pain Point Copy a non-exclusive license to use it for the agreed-upon services.

Services

Pain Point Copy offers professional copywriting services, including website copy, email campaigns, blog posts, and other written content.

• Delivery & Revisions: Final deliverables are provided after client approval. Revisions are subject to the terms outlined in your agreement.
• Refund Policy: Due to the customised nature of our work, we do not offer refunds once a project is completed and delivered.

Our website may include links to tools or external resources (e.g., Grammarly, Ahrefs) for educational purposes. Pain Point Copy is not affiliated with or responsible for the use of these tools. We recommended reviewing their privacy policies before use.

While we strive to deliver high-quality, compelling copy, Pain Point Copy makes no guarantees of specific results, such as increased conversions or revenue. Outcomes depend on various factors outside our control, including implementation, target audience, and market conditions.

In no event shall Pain Point Copy’s liability exceed the total amount paid by you for our services. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

You agree to indemnify and hold Pain Point Copy harmless from claims, damages, or expenses arising from:

• Misuse of copy created for regulated industries (e.g. finance or healthcare).
• Violations of these Terms of applicable laws.

Either party may terminate a project agreement in writing with reasonable notice. Pain Point Copy will issue a prorated invoice for work completed up to the termination date.

We may update these Terms of Service from time to time. For significant changes, we will notify registered users via email or post a notice on our website. Your continued use of the site or services constitutes acceptance of the updated terms.

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of Ipswich, United Kingdom.

If you have any questions or concerns about these Terms of Service, please contact us via email at thomas@painpointcopy.com or by using our Contact Form which is available on our website.